Data Protection

Ek201's Privacy Policy — Your data is safe with us

Ek201 takes the privacy of your personal information very seriously. What data we collect, how we use it, and how we keep it secure — it's all clearly explained here.

Last Updated: January 2026
Our Core Privacy Principles
Your data is never sold to third parties
All data secured with SSL encryption
You have the right to access and delete your data
Adherence to International Data Protection Standards
Full transparency on cookies and tracking
256-bit SSL Encryption
24/7 Security Monitoring
0% Data Sales
GDPR Standards Compliance

How We Protect Your Information

Ek201's Privacy Policy isn't just words on a page — it actively protects your data at every step.

🔐
End-to-End Encryption

Every transaction and login on ek201 is protected with 256-bit SSL encryption. Your password, banking details, and mobile number are never stored in plain text.

🚫
Sale of Data Prohibited

Your name, mobile number, email, or financial information is never sold or rented to any advertiser or third party. This is an absolute and non-negotiable policy at ek201.

👁️
24/7 Security Monitoring

Our security team monitors servers and user accounts around the clock. Any suspicious activity is acted on immediately.

You're in Control

You may view, correct, or request deletion of your personal data at any time. We are committed to responding within 7 business days.

🌐
Compliance with International Standards

Ek201 operates in compliance with GDPR and international data protection regulations. Our data storage and processing standards are world-class.

📋
Transparent Cookie Policy

We are fully transparent about which cookies we use and why. You can always disable non-essential tracking cookies at any time.

Important: By using the ek201 platform, you agree to this privacy policy. Please read it carefully in full. If you have any questions, our support team is always ready to help.

1
What Information We Collect

Ek201 collects certain information to provide you with the best service. This falls into two categories — what you provide directly and what is collected automatically.

Information you provide directly:

  • Full Name & Date of Birth
  • Mobile Number & Email Address
  • Payment method details (bKash, Nagad, Rocket numbers)
  • National ID or passport details for identity verification (where applicable)
  • Information shared when contacting customer support

Automatically Collected Information:

  • IP Address & Device Type
  • Browser Information & Operating System
  • Login timestamps and session information
  • Gaming Activity & Betting History
  • Information collected through cookies and similar tracking technologies

We only collect information that is necessary to provide our services and meet legal obligations. Collecting unnecessary data goes against our policy.


2
How Your Information Is Used

Ek201 uses your information only for specific purposes. Details are outlined below:

Purpose Explanation
Account Management To create, verify, and manage your account
Transaction Processing To process deposits, withdrawals, and other financial transactions
Security Assurance To prevent fraud, money laundering, and unauthorized access
Customer Support To resolve your complaints and queries
Bonuses & Offers To send you relevant promotions based on your preferences
Legal Obligations To comply with regulatory authority requirements
Service Improvement To help us improve your experience on the platform through analytics

Your data is never used beyond the purposes stated above. You can opt out of marketing emails or SMS at any time.


3
Who Your Information Is Shared With

Ek201 never sells your personal information. However, limited data may be shared in certain specific circumstances:

  • Payment Processors: Necessary information is shared with payment partners such as bKash, Nagad, Rocket, or your bank to process transactions.
  • IT Service Providers: With trusted technology partners for server hosting, cloud storage, and cybersecurity.
  • Legal Authorities: We are required to provide information when directed by a valid order from a court or government regulatory authority.
  • Anti-Fraud Organizations: Sharing necessary information with international bodies to prevent fraud and money laundering.

Assurance: Before sharing any information with third parties, we ensure they adhere to the same standard of privacy practices that we do.


4
Data Retention & Security Measures

Ek201 uses industry-leading security technology to keep your data safe. Our data protection measures include:

  • Encryption: All data is secured with 256-bit AES encryption. TLS 1.3 protocol is used during transmission.
  • Firewall: Multi-layer firewall and intrusion detection systems are always active.
  • Access Control: Strict role-based access control — only authorized personnel can access specific data.
  • Regular Audits: Third-party security experts conduct regular system audits.
  • Data Backup: Data is stored in a secure offsite backup system.

How Long We Retain Your Data: Data is retained for as long as your account is active. After closure, certain information may be kept for up to 5 years as required by legal obligations.


5
Cookies & Tracking Technologies

Ek201 uses cookies and similar technologies on its website to enhance your experience and keep the platform running smoothly.

Cookie Type Purpose Duration
Essential Cookies To maintain login sessions and security Until the end of the session
Functional Cookies To remember your language preferences and settings 1 Year
Analytics Cookies To collect platform usage statistics 2 Years
Marketing Cookies To show you relevant offers and promotions 30 Days

You can disable cookies at any time from your browser settings. Please note that disabling essential cookies may affect certain features of the platform.


6
Your Rights

Under ek201's Privacy Policy, you have full control over your personal data. You may exercise the following rights at any time:

Your Rights

You Are in Full Control of Your Data

Ek201 believes every user has full ownership of their personal data. To exercise any of these rights, simply contact our support team.

Contact Support
👁️
Right to Access

You may request a full overview of the data we hold about you. We will send you a complete list within 7 business days.

✏️
Right to Rectification

If any of your information is incorrect or outdated, you can request a correction and we will update it promptly.

🗑️
Right to Data Deletion

After closing your account, you may request deletion of your data. All information beyond what is required by legal obligations will be permanently removed.

Right to Restrict Processing

You may request that the use of your data be restricted to specific purposes, particularly when it comes to marketing communications.

📦
Right to Data Portability

You can request an export of your data in a machine-readable format (CSV or JSON).

📢
Right to Lodge a Complaint

If you believe our privacy policy has been violated, you can file a formal complaint directly at support@ek201.app.

7
Minor Protection

Ek201 is an adults-only platform. We do not knowingly collect data from anyone under the age of 18. An age verification process is in place at the point of registration.

If a parent or guardian discovers that their child under 18 has registered on ek201, please contact us immediately at support@ek201.app. We will promptly delete that account and all associated data.

Please note: The minimum age to open an account on ek201 is 18. This requirement is strictly enforced.


8
Third-Party Links & Services

The ek201 platform may integrate third-party services such as payment gateways or game software providers. These third parties operate under their own privacy policies, which are outside of ek201's control.

We recommend reviewing the privacy policy of any third-party service before using it. ek201 is not responsible for third-party data protection practices, but we only work with trusted and secure partners.


9
Privacy Policy Changes

Ek201 may update this Privacy Policy from time to time. When changes are made:

  • The "Last Updated" date at the top of the page will reflect any changes.
  • You will be notified via your registered email or mobile number before any significant changes take effect.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.

Visit this page regularly to stay informed about updates to our Privacy Policy.


10
Contact Us

For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:

  • Email: support@ek201.app
  • Live Chat: Active 24/7 — Chat from any page on the site
  • Language: Full Support Available in Bengali

We always respect your privacy and are committed to keeping your information safe. Your trust in ek201 is our most valued asset.

Frequently Asked Questions

Privacy Policy FAQs

Find straightforward answers to the most frequently asked questions about ek201's Privacy Policy.

Never. ek201 does not sell or rent your mobile number, email, or any other personal information to any third party — no exceptions, no compromise.

After account closure, all data beyond legal obligations is deleted. Financial transaction records may be retained for up to 5 years as required by law. To request deletion of specific data, contact us at support@ek201.app.

Yes, absolutely. Your bKash, Nagad, or bank account details are protected with 256-bit SSL encryption. During payment processing, your data goes directly to the payment processor and is never stored on ek201's servers.

Yes, but solely for account management, security verification, and responsible gaming monitoring. Your gaming history is never shared with any third party.

Absolutely. Every promotional email includes an unsubscribe link at the bottom. To opt out of SMS, send a request to support@ek201.app. Please note that critical account security messages cannot be disabled.
Join a Safe & Trusted Platform

Register today under ek201's strict privacy policy.
Enjoy the best gaming experience with your data kept secure.

বাংলা